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Sweet Lucy Confections Satisfaction Guaranteed Refund Policy

At Sweet Lucy Confections, we take pride in creating high-quality, delectable baked goods that are sure to satisfy your taste buds. We understand the importance of delivering excellence to our cherished customers and are confident that our products will exceed your expectations.

However, if for any reason you are not completely satisfied with your purchase, we are here to make it right through our Satisfaction Guaranteed Refund Policy.

Policy Guidelines:

  1. Time Frame: Please reach out to us within 48 hours of the purchase if you are dissatisfied with our product. This will help us address your concern in a timely manner. Please contact us via email at sweetlucyconfections@gmail.com or call us at 215-337-2657 to initiate the refund process.

  2. Proof of Purchase: Kindly present the original receipt as proof of purchase. This will enable us to process the refund efficiently.

  3. Refund Process: Upon reviewing the original receipt, a refund will be processed in the original form of payment within 5-7 business days.

  4. Feedback: We encourage you to provide feedback regarding the specific issue you faced with the product, as it will aid us in enhancing our quality and service.

At Sweet Lucy Confections, your satisfaction is our utmost priority. We thank you for your patronage and are committed to providing you with the highest quality baked goods and exceptional customer service.

Thank you for choosing Sweet Lucy Confections!

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